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The apartment hotel has 220 rooms, which are located on 40 storeys and are reachable by lift. The multilingual staff at the reception desk in the lobby are ready to assist you with check-in and check-out. A baggage storage service and a currency exchange service are available. Wireless internet access (no extra charge) allows guests to surf the internet and catch up on email. The tour desk offers assistance with booking excursions. There are a number of shops, including a supermarket and souvenir shop. Guests arriving by car can park their vehicles in the car park for no extra charge. Other services include a car hire service, a transfer service, room service, an alarm call service, a laundry service and a coin-operated laundry. Active guests can make use of the bicycle hire service (for a fee) to explore the surrounding area. Daily newspapers are available for purchase. A business centre with fax machine and photocopier is available.

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