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Multilingual staff at the reception desk in the lobby are happy to answer any questions. A baggage storage service, a safe and a currency exchange service are available. Wireless internet access in public areas (no extra charge) allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has wheelchair-accessible facilities and a lift. There are a number of shops as well. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a TV room and a library. Guests arriving by car can park their vehicles in the car park for no extra charge. Further services and facilities include a babysitting service (for a fee), a childcare service, medical assistance, room service, a laundry service and a coin-operated laundry. The conference room is available for conferences, lectures and meetings.

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